Last Updated: January 1, 2024
Introduction
Welcome to VINTAGIO. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase or using our services. If you do not agree with any part of these terms, you may not use our website or services.
These terms constitute a legally binding agreement between you and VINTAGIO regarding your use of the website and purchase of products.
Definitions
- "VINTAGIO" refers to the antique and collectibles business operating from Irrumanzil, Banjara Hills, Hyderabad.
- "Website" refers to the VINTAGIO online platform.
- "Products" refers to all collectibles, antiques, and framed prints offered for sale.
- "Customer" refers to any individual or entity purchasing products from VINTAGIO.
- "Original Collectibles" refers to authentic antique pieces that must be viewed and collected in person.
- "Framed Prints" refers to canvas prints with frames that can be purchased online and shipped.
Eligibility
By using our website and services, you represent and warrant that:
- You are at least 18 years of age or accessing the site under the supervision of a parent or guardian.
- You have the legal capacity to enter into binding contracts.
- All information you provide is accurate, current, and complete.
- You will maintain the security of your account information.
Products and Pricing
Original Collectibles
Original antique pieces must be viewed and purchased in person at our Irrumanzil showroom. These items cannot be purchased directly through the website due to their unique nature and value.
Framed Prints
Canvas prints with frames can be purchased online and shipped to your address. All framed prints come with:
- Premium quality canvas material
- Elegant frame included
- Packing charges included in price
- Free shipping within India
Pricing
All prices are in Indian Rupees (₹) and inclusive of applicable taxes. VINTAGIO reserves the right to modify prices at any time without prior notice. However, price changes will not affect orders already placed.
Note: For original collectibles, the price displayed is for reference only. Final pricing may be confirmed during in-person viewing at our showroom.
Orders and Payment
Order Acceptance
Your order constitutes an offer to purchase. VINTAGIO reserves the right to accept or decline any order for any reason. We will confirm acceptance by sending a confirmation email.
Payment Methods
We accept the following payment methods:
- Credit Cards (Visa, MasterCard, American Express)
- Debit Cards
- UPI (Google Pay, PhonePe, Paytm)
- Net Banking
- EMI Options (on qualifying purchases)
Payment Security
All payments are processed through secure, encrypted gateways. We do not store your payment information on our servers.
Shipping and Delivery
Framed Prints
- Free shipping across India
- Delivery within 5-7 business days
- Fully insured shipments
- Tracking provided via email/SMS
Original Collectibles
- In-person collection only
- Viewing by appointment
- Professional packing available
- Shipping can be arranged at additional cost
Delivery Timeline
- Order processing: 24-48 hours
- Dispatch confirmation: Within 2 days
- Standard delivery: 5-7 business days
- Remote locations: May take additional 2-3 days
Returns and Refunds
14-Day Inspection Period
For framed prints, we offer a 14-day inspection period from the date of delivery. If you are not satisfied, you may return the item for a full refund.
Return Conditions
- Item must be in original condition
- Original packaging must be intact
- Return must be initiated within 14 days
- Proof of purchase required
Non-Returnable Items
- Original collectibles (must be inspected before purchase)
- Custom or personalized items
- Items damaged due to customer misuse
- Gift cards
Refund Process
Once we receive and inspect your return, refunds are processed within 5-7 business days to the original payment method.
Authenticity Guarantee
VINTAGIO guarantees the authenticity of all original collectibles sold. Each piece comes with:
- Certificate of Authenticity
- Detailed provenance documentation
- Expert verification by qualified appraisers
- Lifetime authenticity guarantee
If any item is proven to be inauthentic, we offer a full refund including shipping costs.
Intellectual Property
All content on this website, including but not limited to:
- Product images and photographs
- Text and descriptions
- Logos and brand elements
- Website design and layout
- Videos and multimedia
is the property of VINTAGIO and protected by copyright laws. You may not reproduce, distribute, or use any content without written permission.
Limitation of Liability
To the maximum extent permitted by law, VINTAGIO shall not be liable for:
- Any indirect, incidental, or consequential damages
- Loss of profits or business opportunities
- Delays beyond our reasonable control
- Third-party actions or omissions
Our total liability shall not exceed the amount paid for the products in question.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.
Dispute Resolution
In the event of any dispute, we encourage you to contact us first to find an amicable solution. If the dispute cannot be resolved, it shall be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996.
Changes to Terms
VINTAGIO reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website constitutes acceptance of the modified terms.
We encourage you to review this page periodically for updates.
